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What to know about the IVR phone system
The IVR system is an automatic device that allows customers to communicate with a company without the intervention of a physical person. The human voice is recorded on the internet and has specific information. By following specific instructions, the user has the opportunity to have their concerns answered. How to apply telephone interactive voice to the call center of an online box? Primary steps toward adopting an IVR system Before thinking about configuring an interactive voice to a company's call system, it is important to analyze whether it is useful or not. Once the application of the ivr phone system is indeed essential for the box, it is also necessary to know how to choose an IVR suitable for the needs of the company. A good IVR system is supposed to handle calls in an...
Economy
Health
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How Alibaba ended up with a heavy fine in China
Since the end of last year, the Chinese government has decided to attack the tech giants that monopolize a big part of the economy in China. Jack Ma, co-founder of the Alibaba platform, has been prosecuted since December and has even been fined a record 2.78 billion dollars. Admittedly, the company's profits are high enough to shock. Ant Group, Alibaba's online payment subsidiary Ant Group, established in 2014, is a former spinoff of Alibaba, which remains the largest shareholder. The group manages Alibaba's financial services and online payments. In the first half of last year, the subsidiary announced a revenue of $11.08 billion, which is an increase of about 40% compared to the same period in 2019, not to mention the huge profits that amount to more than $34 million. The company was...
International
Benefits of CBD on the body
Today, several studies have confirmed that CBD is a major constituent of cannabis. It has many beneficial properties in several areas. In the field of medicine, cannabidiol is a substance that guarantees the treatment and relief of several diseases. So what are the benefits of CBD for the body ? Let’s discuss this topic together in this article. Considerable anti-inflammatory effect Cannabidiol is a substance that has quite natural anti-inflammatory effects. This is generally the case with many cannabinoids. This is why it is considered one of the best dietary supplements for athletes. They use this supplement to relieve or even alleviate the muscle and joint pain they suffer from. Moreover, any person having chronic inflammatory pains can indeed use it to prevent the pain and relieve it...
Science/High-Tech
Benefits of CBD on the body
Today, several studies have confirmed that CBD is a major constituent of cannabis. It has many beneficial properties in several areas. In the field of medicine, cannabidiol is a substance that guarantees the treatment and relief of several diseases. So what are the benefits of CBD for the body ? Let’s discuss this topic together in this article. Considerable anti-inflammatory effect Cannabidiol is a substance that has quite natural anti-inflammatory effects. This is generally the case with many cannabinoids. This is why it is considered one of the best dietary supplements for athletes. They...
How do I find a job as a welder in New Orleans?
Welding is a fairly technical job that requires strength and skill. It involves welding, brazing, heating and cutting metals, using acetylene and electric arc welding equipment. You are in New Orleans, you want to make a career in this trade, here is in a few lines how to proceed. Qualifications required for a welding job in Orleans For more useful information about this type of work, click on : why not try these out. The qualifications to be a welder are as follows : ● Gather at least two years of work experience in the trade. This is an asset that indicates the quality of the worker...
Everything you need to know about IVR
Managing a set of customers is not an easy task. It was therefore necessary to think of an automated system in order to take care of the expectations. The revolution in this sector is the IVR. Given the importance of nurturing the relationship between a company's customers and the company itself, this is the best news. Even if it is already used by a large number of companies, it is still unknown to a good number of people. What is IVR? Ivr or Interactive Voice Response is an automated communication system. It is used in the field of telephone reception and telesecretariat services. It is...
What is ESG reporting ?
When it comes to sustainability and ESG strategies, companies have moved from using compostable straws to integrating sustainability into their business practices, processes, product development, operations and strategy. To help them in this race for extra-financial valuation, many labels and certifications are emerging on the market and offer different levels of analysis : ESG reporting. Discover in this article, all about this tool. ESG reporting, what is it in reality ? ESG reporting is the disclosure of environmental, social and corporate governance data. If you want to know more about...
What are the features offered by the Botnation API to improve the user experience of your chatbot ?
Chatbots are increasingly used in customer service, online sales, ticket booking, etc. To meet the growing demand from businesses and organizations, AI platforms, such as Botnation, have developed APIs to allow developers to create and customize more effective chatbots. In this article, we will explore the features offered by the Botnation API to improve the user experience of your chatbot. The creation of a personalized chatbot Botnation also offers the possibility to create a personalized chatbot that will meet the specific needs of your business. You can easily create a custom chatbot...
CBD oil: what you need to know?
CBD is a cannabinoid naturally found in cannabis and hemp (hemp is distinguished from most varieties of cannabis due to its low production of THC). Its extraction is made from the resin or the head of the cannabis plant. In France, the law allows CBD if it is extracted from a plant that does not contain more than 0.2% THC. Is cannabidiol a drug? The presence of THC in finished products, regardless of its level, is prohibited. Contrary to what one might think, CBD does not have psychoactive properties because it does not contain tetrahydrocannabinol (THC), but it is THC which is the active...
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How To Create A Cozy, Inviting Ambiance With Lighting And Textiles
The way a space feels is shaped not only by its design, but also by how lighting and textiles work together to set the mood. Creating a cozy, inviting ambiance can transform any room into a welcoming retreat, making it a haven for relaxation and comfort. Discover the strategies and techniques that will help you master the art of ambiance, and learn how subtle details make the biggest impact in your home. Choosing the right lighting Selecting lighting that fosters warmth and home comfort requires attention to both function and mood. Warm lighting, often achieved through bulbs with a color...
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